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Privacy Agreement

Thank you for using our Doclingo software. We understand that your privacy is important to us, so we have developed this Privacy policy to clarify how we collect, use, protect and share your personal information. We promise that we will follow this privacy policy and are committed to protecting your privacy at all times.

1. Information collection

When you use our Doclingo software, we may collect the following information:

Device information: including device model, operating system version, etc., so that we can provide you with better services.

Usage information: including the time you use the software, frequency, translation language, etc., so that we can understand your usage habits and optimize software performance.

Translated content: The content of the PDF file that you translate through the software. Please note that we only process this information when we provide you with the translation service and delete it as soon as possible after the translation is completed.

2. We do not actively collect your personal information, such as name, address, telephone number, etc., unless you voluntarily provide it.

2. Use of information

We will use the collected information to provide you with better translation services, including optimizing translation quality and improving software performance.

We may use your usage information for statistical analysis in order to understand the effects of our services and improve our products and services.

3. Information sharing

We will not share your personal information with any third party, unless we have your express consent.

In some cases, we may share your non-personal information (such as device information, usage information, etc.) with our partners so that they can better understand our products and services. However, we will ensure that this information does not contain your personally identifiable information.

4. Information security

We will take reasonable technical and management measures to protect your personal information from unauthorized access, use, disclosure, loss or damage.

We will conduct regular security checks and assessments of our systems to ensure the safety of your personal information.

5. Privacy policy update

We may update the Privacy policy based on changes in business needs or laws and regulations. We will notify you by appropriate means before the updated Privacy Policy becomes effective.

6. Contact us

If you have any questions or suggestions about our privacy policy, please contact us via our official email or customer service hotline. We will get back to you as soon as possible and try to resolve your issue.

7. Consent

By using our Doclingo software, you represent that you have read and understood our Privacy Policy and consent to our collection, use, protection and sharing of your personal information in accordance with this policy. If you do not agree with our Privacy Policy, please stop using our software.

We take your privacy very seriously and promise that we will always follow this privacy policy. Thank you for your understanding and support.

8. Children's privacy protection

We understand the importance of protecting children's privacy. Therefore, our Doclingo software is not intended for children under the age of 13. If you are a parent or guardian of a child and want the child to use our software, we recommend that you monitor the child's use and ensure that the child is aware of and follows this Privacy policy.

9. Cross-border data transmission

Our servers may be located outside of your country. As a result, the information you provide may be transferred abroad for processing and storage. In such cases, we will ensure that cross-border data transfers comply with applicable laws and regulations and take appropriate security measures to protect your information.

10. Data retention and deletion

We will retain your personal information for a certain period of time as required by business needs and laws and regulations. After the retention period, we will delete or anonymize your personal information unless we need to continue to retain it to meet legal obligations or resolve disputes.

11. Application of law and dispute resolution

This Privacy Policy is governed by the laws of your country. If you have any questions or disputes about our privacy policy or the way our data is processed, you can seek a resolution by contacting us. If you cannot resolve the dispute, you may seek help from the relevant legal or regulatory authority.

12. Privacy Policy takes effect

This Privacy policy is effective from the date of publication. When you use our Doclingo software, you shall comply with the provisions of this Privacy Policy. If you do not agree with this Privacy Policy, please stop using our software.

We sincerely thank you for your trust and support. We will always work to protect your privacy and provide you with better translation services.

Service Agreement
Privacy Policy